Wherever the following words and phrases appear in this policy they will always have the meanings shown below.

Period of insurance: Other than for annual multi-trip insurance, insurance cancellation cover (if shown on your insurance schedule) starts on the date of issue shown on your Insurance Schedule. All other cover begins when you leave home to go on your trip and lasts until you return home, as long as that is within the period of insurance paid for.

For annual multi-trip insurance, cancellation cover (if shown on your insurance schedule) starts when you book each trip or on the start date shown on your Insurance Schedule, if this is later. Cover under all other sections of the policy begins when you leave home to go on your trip and ends when you return home from that trip.

The insurance is only valid if you have insured the whole duration of each individual trip, as show on your policy schedule. This means that you would not be covered for any part of a trip which is longer than the insured trip duration shown on your policy schedule.

The start and finish dates of the trip must fall within the 12 month period of insurance.

Trips in the UK are only covered when there is at least one night’s accommodation which you have booked and paid for in advance.

Extension: We will extend the period of insurance by up to 30 days at no extra cost if you have to stay away longer because of events which you have no control over. If the transport which you are on is hijacked, we will automatically provide worldwide cover and the period of insurance will continue for up to 12 months without extra charge. The Declaration and limits of cover apply to each trip separately.

We, our, us: Ageas Insurance Limited and the other insurers.

You, your: Each insured person named on the travel insurance schedule for whom the correct premium has been paid.

Home: The address where you normally live.

Booked scheduled transport: The following regular scheduled forms of transport: train, coach, bus, aircraft or sea vessel which run to a timetable and where you are a fare paying passenger, and pre booked taxis.

Valuables: Jewellery, furs, gold and silver items, watches, binoculars and musical instruments.

Techno Pack: Techno Pack is defined as any photographic, video, audio or electronic equipment including mp3 players, electronic games, tablet devices, computers (including lap top computers), and mobile phones other than clothing, footwear, baggage or valuables which are covered under the Personal Belongings heading. Avalanche transceivers, GPS units, dive computers and emergency satellite phones are covered under the Activity Equipment heading.

Activity equipment: Any equipment necessary for the pursuit of an insured activity including avalanche transceivers, GPS units, dive computers and emergency satellite phones other than clothing, footwear, baggage and valuables which are covered under the Personal Belongings section.

Close relative: Mother, father, sister, brother, wife, husband, civil partner, daughter, son, grandparent, grandchild, parent-in-law, son-in-law, daughter-in-law, sister-in-law, brother-in-law, step parent, step child, step sister, step brother, foster child, legal guardian, common lawpartner(defined as living together at the same address and including same sex relationships) or fiancé/fiancée.

Business associate: Anyone who works at your place of business and who, if you were both away from work at the same time, would prevent the business from running properly.

Accidental injury: Bodily injury caused by accidental external violent and visual means. This does not include sickness or disease or any naturally occurring condition.

Kidnap: The taking away of a person against the person’s will, usually to hold the person in false imprisonment (confinement without legal authority) for ransom or in furtherance of another crime.

Hijack: To illegally take control by force of an aircraft or sea vessel you are travelling in and divert it to a different destination.

Permanent total Disability: Total and permanent disability which medical evidence confirms will prevent you undertaking paid work of any and every kind for the rest of your life.

Unattended: Where you are not in a position to prevent unauthorised interference with the theft or damage to your property.

Contact Snowcard

If you need more information or advice,
either call 0844 826 2699 during office hours
or email

Policy wording

For policies issued after 1 November 2013 please
refer to the latest Policy wording:

Travel insurance guide and policy wording

policy-wording.pdf [4Mb]

For policies issued before 1 November 2013 please refer to version V03/2013 of the snowcard insurance guide and policy wording:

Insured for adventure

policy-wording-v03-2013.pdf [3.8Mb]

If you are an existing customer please enter your email address and password (if this is the first time you have used our new system, your password is your Snowcard ID. You can change this by visitng ‘Your account’ once you are logged in).

If you are a new customer please ‘Register’.


Forgotten password?