CLAIMS EXPERTISE
Fortis Insurance are one of the UK’s leading travel
underwriters – it is a main line of business for them
which means they invest resources in maintaining claims
service levels.
A FAIR DEAL
Our policy has sensible, well balanced levels of cover
free from unnecessary gimmicks – it is often difficult
to see how one policy differs from another but if nothing
else ours is as fair a deal as you will find anywhere. Our
clients tell us that even when they find cheaper quotes,
the cover is never as good as ours.
REGULATED STANDARDS
We are a regulated business and it is important that we achieve
the highest standards. You are not buying our insurance because it
has been packaged in with a flight or holiday booking, or sold at
the supermarket check-out on the basis that it is cheap. You are
buying a specialist product with full information, regulated by
The Financial Services Authority.
24 HOUR ASSISTANCE
In the event of an emergency, you have access to one of
the best services in the UK insurance market – Assistance International
is an excellent organisation and we receive
nothing but glowing reports from clients who have ended
up needing to use their policy because of accident or illness.
A PERSONAL TOUCH
Founder and managing director, Russell Dadson, has worked
in the insurance industry since 1983, is qualified as an
Associate of the Chartered Insurance Institute and started
the business because of his love of winter sports and the
Alps. This combination of professional and personal experience
makes this a unique service, with a depth of understanding
of your travel needs not often matched by our competitors.
Fortis Insurance underwrites the Snowcard
travel insurance scheme. It is one of the UK’s most
experienced travel insurers, covering more than 50 million
travellers over a period of 35 years.
Assistance International (AI) is a wholly
owned subsidiary of Fortis Insurance and provides a 24 hour
global emergency medical service. AI’s focus is the
delivery of a fast, professional and caring service. Having
established relationships with a variety of service providers
around the world, AI ensure that they can deliver the most
appropriate medical emergency service required anywhere
in the world, at any time.
AI operates a 24-hour helpline for policyholders
to call in a medical emergency. One central, multi-lingual
team co-ordinates the services of AI, and individual cases
can be closely monitored to ensure that the patients needs
are taken care of. This includes the guarantee and payment
of medical fees, liaison with overseas medical staff, and
arrangements for accommodation and travel.
AI regularly review medical facilities
around the world, working closely with a network of local
agents to ensure that communications are maintained and
understood. In addition, teams of medical staff are on constant
call, ready to go anywhere in the world to evaluate, diagnose
or agree treatment or repatriation.
AI also maintains close relationships with
a number of charter and schedule airlines and a provider
of air ambulances. This enables them to access seating capacity
from destinations around the world at short notice, thus
ensuring minimum distress and disruption for travellers
who need to be repatriated to the UK, whether due to medical
or some other insured emergency.
AI delivers a high speed response that
can put your mind at ease from the very first phone call. |
