24-hour worldwide emergency service

IN A MEDICAL EMERGENCY CALL ASSISTANCE INTERNATIONAL ON:

Assistance International +44 23 8064 4633

Fax: + 44 23 8064 4616  ai@ageas.co.uk

ALWAYS QUOTE:

  1. Policy number as shown on the Insurance Schedule.
  2. That you are a Snowcard Insurance Client.
  3. The telephone number at which you may be contacted.

In the event of illness/accident the following information will be required:

  1. In the event of illness/accident the following information will be required:
  2. Full name and age of patient.
  3. Nature of Illness/Accident.
  4. Name and Telephone Number of Hospital and/or attending Doctor.

ON ADMISSION OF AN INSURED PERSON TO HOSPITAL ABROAD

Assistance International must be contacted immediately if hospitalisation is likely to last for a period of more than 48 hours.

Do not use the emergency number for casual enquiries or insurance(s) for which no premium has been paid. Confirming payment of medical fees: If possible, you should pay for your medical treatment and then claim these costs when you return to the British Isles.

If you cannot pay the medical costs out of your own funds, contact Assistance International. Getting you home: If you are too ill to return to the British Isles using your return travel tickets, Assistance International can arrange other travel for you.

In special circumstances, they will arrange a road or air ambulance. Before you travel, the doctors looking after you must provide a certificate confirming that it is medically necessary for you to return home and that you are fit to travel. The conditions of the Medical and other expenses and condition 04c of the General conditions also apply to the service provided by Assistance International.

Snowcards

TO MAKE A CLAIM

If you need to make a claim please fill out a claims form request, or ring and ask for a claim form soon as possible after an event which you may want to claim for.

If you are an existing customer please enter your email address and password (if this is the first time you have used our new system, your password is your Snowcard ID. You can change this by visitng ‘Your account’ once you are logged in).

If you are a new customer please ‘Register’.

 

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