You can make certain amendments to your policy yourself via the 'upgrade' option within your online account.

For Single Trip policies:

Before departure you can amend - 

  • your travel dates
  • you can increase policy limits (but not decrease after initial purchase)
  • add people to a group policy
  • upgrade the activity cover level

After departure you can only amend - 

  • the activity cover level
  • add extra time to the policy

For Annual Mulit-Trip policies:

Before departure you can amend - 

  • your policy start date (providing it is not to cover a cancellation claim that occured before the original start date)
  • you can increase policy limits (but not decrease after initial purchase)
  • upgrade the area from Europe to World wide
  • upgrade the activity cover level

After departure you can only amend - 

  • the activity cover level
  • extend the single trip limit